FAQ's
1. What payment methods do you accept?
We accept all major credit and debit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal, Apple Pay, and Google Pay for your convenience.
2. How do I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through our shipping carrier's website.
3. Can I modify or cancel my order after placing it?
We process orders quickly, but if you need to modify or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before your order is shipped.
4. How do I return an item?
If you’re not satisfied with your purchase, we offer 30-day returns. To initiate a return, please contact us at myboyfriendapparel@gmail.com with your order number and the items you'd like to return. Returns are accepted for unworn, unwashed, and undamaged items.
5. How long will it take for my order to arrive?
Orders typically arrive within 5-7 business days for standard shipping, and 2-3 business days for expedited shipping, depending on your location.
6. Do you ship internationally?
Yes, we ship to select countries. Shipping rates and delivery times will vary based on your location. Any customs duties, taxes, or import fees are the responsibility of the customer.
7. Do you offer gift cards?
Currently, we do not offer gift cards. However, we are considering this feature for future updates, so stay tuned!
8. What if my item is damaged or defective?
We strive to ensure all products are in perfect condition before shipping. If you receive a damaged or defective item, please contact us immediately at myboyfriendapparel@gmail.com with your order number and photos of the issue. We will assist you in resolving the matter.
9. Can I change my shipping address after placing an order?
If you need to change the shipping address, please contact us as soon as possible. If your order has not been shipped yet, we’ll make the change for you.